Analyze outreach delivery, engagement, and reply outcomes

What changed

Sequence analytics now separate delivery failures, engagement events, and reply outcomes to provide a more accurate view of multichannel outreach performance.

Capabilities in this update

• Review bounces separately from other failed sends
• Compare bounce and failed-send rates by channel
• Separate human replies from out-of-office responses
• Track positive replies, opt-outs, and engagement
• Open the contacts behind individual metrics
• Distinguish unavailable metrics from zero results